Can Members Enable or Disable Their Public Profile?

May 7th, 2008 admin Posted in Club Management, Web Site Management | No Comments »

Yes. As administrator/supervisor, you can choose to let individual members decide whether or not they want to make their profiles public. And, both full clubs and limited clubs can take advantage of this option.

For Clubspaces Full Club Sites:

- Login to Admin.
- Click “Players” or “Members” under the Participants drop-down menu.
- Click “Open” next to the player who you would like to make public.
- Click the “Profile” tab.
- Check or Un-Check the “Opt-Out of Public Player Profile” check box.
- Click “Save“.
 

In Clubspaces Limited Clubs:

- Login to Admin.
- Click “Add Players“.
- Click “Open” next to the player who you would like to make public.
- Click the “Profile” tab.
- Check or Un-Check the “Opt-Out of Public Player Profile” check box.
- Click “Save“.

Need assistance with any of the above? We’re here to help! Just click here to contact Customer Support.

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How do I display Player/Member profiles on the Team pages?

May 5th, 2008 admin Posted in Team Management, Web Site Management | No Comments »

You have the ability to display a profile for each member of your club or team. However, in order to display member profiles on team pages, the member profile option must first be turned on. Here’s how to do it…

- Login as Team Administrator.
Note: Click here to learn How to login as Team Administrator.
- Click “Team Content“.
- Click “Manage Modules“.
- Check the “Member List” check box.
- Choose a “Display as” option from the drop-down menu.
- Check the “Show Player Profiles” check box.
- Click “Update” to preview your changes.
- Click “Publish All Changes” to save and publish your changes.

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How do I login as Team Administrator?

May 2nd, 2008 admin Posted in Team Management, League Management, Club Management | No Comments »

If you do not have a Team Administrator account, then you will need to have your Web site supervisor set one up. However, if you are the supervisor, you can access each team Web site without a Team Administrator account.

How to Login as Team Administrator:
Login to Admin just like you would if you were the Web site supervisor, but using the Team Administrator account.

How to Setup a Team Administrator Account:
- Login to Admin as supervisor.
- Click “Club Setup“.
- Click “Admin Users“.
Note: Limited clubs are automatically taken to the “Admin Users” tab.
- Click “Add User“.
- Complete the blank fields and select your desired role.
- Don’t forget to enable the account.
- Click “Update“.
- Click “Assign Team” or “Assign Group“.
- Select the desired Team or Group from the drop-down menu.
Note: If no teams or groups appear, then you must add them first before completing these steps.
- Click “Save“.
- Click “Reset Password“.
- Enter your desired password and click “Save“.

How to Access Team Pages from within the Supervisor Account:

For Full Clubs:
- Login to Admin.
- Click “Teams” or “Groups” under the Manage drop-down menu.
- Click the name of the team or group you would like to manage.
- Click the “Web Content” tab.

For Limited Clubs:
- Login to Admin.
- Click “Add Teams” or “Add Groups“.
- Click the name of the team or group you would like to manage.
- Click the “Web Content” tab.

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Check Out the New Auto Game Scheduler

April 30th, 2008 admin Posted in League Management, Club Management, Web Site Management | No Comments »

On your mark, get set…go to your new and improved Auto Game Scheduler!

We’re pretty excited about this improved product and we know you will be too. The Auto Scheduler has always been one of the most popular features used by our Clubspaces family of clubs, leagues and organizations. And now, it’s greatly improved–just in time for spring! Take a peek at some of the new features…

- Conflict checking for coach/staff, venue, team and player
- View balance reports by day, start time and venue
- Specify days of week for each game
- Venue preferences
- Home venue option
- Calendar view
- Easy drag & drop interface

Ready to get started using the new Auto Scheduler? Just follow these steps to get there:

1. Login to your Admin Panel.
2. Click on Manage.
3. Select ‘Schedule‘ from the drop-down menu.

You can also learn more about the Clubspaces Auto Scheduler and how it works by clicking here to watch our online training video.

Enjoy!

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Handling Referee Scheduling Conflicts

April 28th, 2008 admin Posted in League Management, Club Management | No Comments »

The default game length is set so that a referee cannot be scheduled to officiate games within one hour of each other. This helps to avoid accidental lap-overs and scheduling conflicts. However, if you need to purposely schedule games where the start times are less than one hour apart, then all you need to do is extend the default game length. Here’s how to do it…

1. Go to Manage and select Leagues.
2. Click the Setup icon that corresponds with the league for which you would like to change the game length.
3. Select the General tab.
4. All fields with a red asterisk must be filled out in order to save a game length change. Fill out the appropriate fields, then enter a new default game length.
5. Click Save to enable the game length change to take effect.

Note: Only administrators have the ability to override the schedule conflict at this time.

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How Do I Add (and Edit) Game Scores?

April 25th, 2008 admin Posted in Team Management, League Management, Web Site Management | No Comments »

Although March Madness has subsided, the excitement of kicking off a new game season is still fresh. Why not keep everyone up-to-date on how your teams and leagues are progressing? Posting game scores to your Clubspaces’ Web site will be especially appreciated by those who are unable to attend live events.

The following people can be given access to add scores to games:

1. Score keepers
2. Coaches
3. All others who have permission to enter the system.

To grant permission to a Score Keeper:

1. Login to Admin.
2. Go to Manage/Leagues.
3. Go to the Setup icon for the appropriate league.
4. Click on the Security tab.
5. Add a score reporting access code to enter the system.

To give coaches access to adding scores you will need to issue them a password to the appropriate team name.

1. Login to Admin.
2. Go to Manage/Leagues.
3. Go to Divisions & Teams.
4. From the drop down menu, choose division. Then click Go.
5. At this point all you have to do is click on any team from the list. A new window will pop up and there you can assign the coach a password.

For score keepers and coaches to add scores:

1. Click on the Schedules tab on the public site.
2. Once the schedule page is up, choose your division from drop-down menu. To the far right of each game you will see 4 small grey dots
3. Click on the Dots and a window will pop up. There you will need to enter the appropriate password.

The person in the user role of Administrator will always have the right to edit scores by following these steps:

1. Login to Admin.
2. Go to Manage/League.
3. Go to Schedules and Standings.
4. Go to Scoresheet.
5. Click on a Division from the drop-down menu. Then you can add scores.
6. Click Save to save the scores.

How do I edit scores?

Only people with Supervisor rights will have the ability to edit the scores–no exceptions. Score keepers will not have access to edit scores. If you’re a score keeper, you’ll need to contact the administrator.

Supervisors:

1. Login to Admin.
2. Go to Manage/League.
3. Go to Schedules and Standings.
4. Go to Score Sheet on top navigation bar.
5. Choose the Division using the drop-down menu. From there you will have the option to edit the scores.
6. Click Save to save your changes.

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How Does Advertising Work on Clubspaces?

April 23rd, 2008 admin Posted in Web Site Management | No Comments »

Clubspaces is subsidized by a professional sponsorship program. This model allows us to continue to offer free Web sites to clubs since they are supported by family-friendly advertising.

You told us; we listened.

As of March 2008, we began introducing advertising on all free sites. Since then, we’ve received feedback from some of our customers regarding the size and location of these ads. In response, we’ll be working over the next few weeks to phase out the skyscraper ad on the right side of the home page and replace it with a smaller ad on the left side. The skyscraper ad will still appear on other pages, but not on the homepage.

How do we choose our advertisers?

We operate under a stringent approval process to ensure advertising is 100% appropriate for our members. We also team up with national organizations before adding new sponsors. This means that if your club is part of a national association, then that association approves any advertisers that will appear on your site.

In addition, we only work with family-friendly advertisers. Clubspaces is dedicated to serving families and will never allow advertising by any company that doesn’t have the same dedication.

How can I get my National Organization to work with Clubspaces?

Send them an email to let them know of the experience you’ve had with using this free service. Tell your local or regional members about us. We want to work with your parent organizations to help drive membership growth and retention, and share our advertising revenues.

Can I remove advertising from my site?

Yes. You can upgrade to a subscription service and remove all advertising from your site. Fees for a paid subscription vary between $20 and $50 per month depending on how many members you have on your site. If you would like to pursue this option, please contact your Account Manager directly. If you do not know the name of your Account Manager, simply use our Submit Support Request feature to contact us.

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Clean & Green Your Web Space

April 20th, 2008 admin Posted in Web Site Management | No Comments »

If you’ve already checked out our featured articles and poll for this week on observing Earth Day 2008, then you’ve learned about some great ideas to make a difference every day. Now you can apply some simple techniques to make your club’s home on the Web a more comfortable space for your members.

Weed your site. Just as your home closets and cabinets can accumulate items that are no longer needed, so too can your Web site become a wasteland of unnecessary files over time. Take some time this week to look through your images and documents and remove any outdated materials.

Seed your site. Give your club members something new to bite each time they visit by adding new articles, news items and announcements to the home page on a regular basis.

Spruce up your look. Why not give your club’s Web site a complete makeover? You can change the layout and navigational structure to give your site a whole new look. The best way to learn how to change your site’s layout is to watch the Home Page Modules video tutorial.

Make your Web site paperless. Rather than ask your club members to print and mail registration forms, create a web form instead that can collect all necessary information without sacrificing a single tree. In fact, you can even accept online registration fees! Click here to learn more about creating web forms and here to learn more about setting up an online registration.

Recycle and reuse, right from your site. Set up a free swap so that your club members can pass on or pick up materials that others no longer have a need for. How can you do this? By using the mass e-mailer feature to spread the word about ‘Wanted’ or ‘Offered’ items with the appropriate contact information. Click here to learn more about using the mailer feature.

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Can We Get Rid of Passwords Altogether?

April 18th, 2008 admin Posted in Web Site Management | No Comments »

You can, if you wish to do so. You can remove page level password protection for specific pages on your site, such as the Calendar of Events, Photo Gallery, or any custom pages that you’ve created. You can also elect to remove site level password protection, if you’ve previously enabled this feature.

To remove the site level password follow these instructions:
- Login to Admin.
- Click “Custom Content.”
- Click “Site Properties.”
- Remove the password from the “Password” field.
- Click “Update.”
- Click “Publish All Changes.”

To remove a page level password follow these instructions:
For the Calendar of Events page:
- Login to Admin.
- Click “Custom Content.”
- Click your Events Calendar navigation link.
- Click “Manage Events.”
- Click “Event Options.”
- Remove the password from the “Events Password” field.
- Click “Save.”

Photo Gallery:
- Login to Admin.
- Click “Custom Content.”
- Click your Photo Gallery navigation link.
- Click “Manage Photo Gallery.”
- Click the gallery name you would like to remove a password from.
- Remove the password from the “Password” field.
- Click “Save.”

Custom Page:
- Login to Admin.
- Click “Custom Content.”
- Click “Manage Pages.”
- Click the name of the page you would like to remove the password from.
- Remove the password from the “Password” field.
- Click “Update.”
- Click “Publish All Changes.”

If you have more questions about password protection options, please visit this topic in our Support Center.

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Is My Club’s Web Site Safe?

April 16th, 2008 admin Posted in Online Safety, Web Site Management | No Comments »

In keeping with addressing safety issues in observance of National Youth Sports Safety Month, we can answer this question with a resounding “Yes!” Rest assured that here at Clubspaces, we employ a number of means to secure your site to keep your content and sensitive information safe from hackers and thieves. Here’s how we do it, plus a few tips that administrators can use to ensure extra security for your club members.

All sensitive information on the site can be password protected.

We provide you with tools to password protect specific pages or your entire site from non-authorized visitors. Click here to learn more about applying password protection.

Site administration is handled via a secure encryption layer.

Our registration system, where your personal data is stored, is tested and certified daily to pass the HACKER SAFE Security Scan. To help address concerns about hacker access to confidential data, the ‘live’ HACKER SAFE mark appears only when a web site meets the HACKER SAFE standard.

Hacker Safe & Member Link

As you’ve just learned, we’ve teamed with Hacker Safe to provide intrusion detection services. They monitor our system daily for security vulnerabilities. If you currently have a custom link on your Web site to the member logon, please check to make sure the url includes the ssl. It should start with https://. Please contact us if you have any questions or need assistance.

All sites are hosted in a secure data center.

The data center encompasses 65,000 square feet of raised floor design. The facility was designed with safety, security, fire resistance, and weather protection in mind. The facility is open 24 hours per day, seven days per week, 365 days per year. Both the interior and exterior of the facility are continuously monitored and videotaped. The facility is equipped with air filtration and cooling systems, backup power and utilities, fire suppression (Halon), earthquake preparedness, and physical security.

Secured URL for Admin Site & Content Editor.

We’ve switched to using HTTPS for all administrative pages for enhanced security. Thus, you’ll notice that pages with Content Editor will ask if you want to display “non-secure” items (images) during the editing process. Just press “Yes” to load the images into the editor.

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