Clubspaces is the fastest-growing sports management and social networking solution for recreational leagues and competitive clubs. Millions of players, coaches, parents, and volunteers use Clubspaces to register online, build teams, schedule games, run tournaments, and track scores, stats, and standings online. And we’ve only scratched the surface.
 

We provide a fun, fast-paced environment. We encourage personal creativity and thinking outside the box. At Clubspaces, everyone’s a key player and integral to our success. If you are upbeat and passionate about success we’d like to hear from you!
 

Clubspaces, Inc. is an equal opportunity employer. We offer a full benefits package including stock options.
 

The Customer Service and Support Representative is a critical role, working with new customers to configure and set up their club web site, club management tools, and online registration. A strong combination of technical and interpersonal skills is a must for success.
 

• Work with youth sports clubs and their volunteers to configure and set up club web sites, club management tools, and online registration
• Educate and explain features and functionality to customers
• Clearly document customer needs and interactions
• Identify opportunities for improvement in products, processes and documentation

• Must have at last 2-3 years technical support experience in an office environment
• Must be very computer savvy, with strong working knowledge of Internet
• Ability to follow up on customer issues with customers and coworkers, written and orally
• Ability to walk clients through an Internet Service remotely over the web
• Ability to work independently and as a member of a team
• Ability to quickly learn new technology
• Ability to effectively manage time and schedules
• Thrives working in a high-energy, fast-paced sales environment
• Passion for youth sports market as coach, player or parent

• Organization
• Patience
• Results focused
• Positive attitude
• Sports enthusiast and understanding of sports organizations
• Sense of humor!